Processes Overview ()
Processes Overview
generated_bybuild_archi_xml.py::gen_overview_processes_view
generator_pathpedro/capabilities/build_archi_xml_assign/build_archi_xml_assign.py
run_at2026-10-19T19:14:59
view_typeprocesses_overview
Acquire Construct and Manage Assets
Maintain productive assets
Manage asset maintenance
Manage asset maintenance - Context
Perform asset maintenance
Perform asset maintenance - Context
Plan asset maintenance
Plan asset maintenance - Context
Maintain productive assets - Processes
Plan and acquire assets
Provide workspace and facilities
Provide workspace and facilities - Context
Plan facility
Plan facility - Context
Develop property strategy and long term vision
Develop property strategy and long term vision - Context
Manage facilities operations
Manage facilities operations - Context
Plan and acquire assets - Processes
Design and construct productive assets
Manage capital program for productive assets
Manage capital program for productive assets - Context
Schedule and perform construction work
Schedule and perform construction work - Context
Manage asset construction
Manage asset construction - Context
Design and plan asset construction
Design and plan asset construction - Context
Design and construct productive assets - Processes
Acquire Construct and Manage Assets - Processes
Deliver Physical Products
Manage logistics and warehousing
Provide logistics governance
Provide logistics governance - Context
Operate outbound transportation
Operate outbound transportation - Context
Plan and manage inbound material flow
Plan and manage inbound material flow - Context
Operate warehousing
Operate warehousing - Context
Manage logistics and warehousing - Processes
Plan for and align supply chain resources
Develop quality standards and procedures
Develop quality standards and procedures - Context
Manage demand for products and services
Manage demand for products and services - Context
Plan distribution requirements
Plan distribution requirements - Context
Create materials plan
Create materials plan - Context
Establish distribution planning constraints
Establish distribution planning constraints - Context
Create master production schedule
Create master production schedule - Context
Develop production and materials strategies
Develop production and materials strategies - Context
Review distribution planning policies
Review distribution planning policies - Context
Plan for and align supply chain resources - Processes
Procure materials and services
Order materials and services
Order materials and services - Context
Develop sourcing strategies
Develop sourcing strategies - Context
Manage suppliers
Manage suppliers - Context
Select suppliers and develop maintain contracts
Select suppliers and develop maintain contracts - Context
Procure materials and services - Processes
Produce Manufacture Deliver product
Maintain production records and manage lot traceability
Maintain production records and manage lot traceability - Context
Produce product
Produce product - Context
Schedule production
Schedule production - Context
Perform quality testing
Perform quality testing - Context
Produce Manufacture Deliver product - Processes
Deliver Physical Products - Processes
Deliver Services
Establish service delivery governance and strategies
Establish service delivery governance
Establish service delivery governance - Context
Develop service delivery strategies
Develop service delivery strategies - Context
Establish service delivery governance and strategies - Processes
Deliver service to customer
Initiate service delivery
Initiate service delivery - Context
Execute service delivery
Execute service delivery - Context
Complete service delivery
Complete service delivery - Context
Deliver service to customer - Processes
Manage service delivery resources
Enable service delivery resources
Enable service delivery resources - Context
Create resource plan
Create resource plan - Context
Manage service delivery resource demand
Manage service delivery resource demand - Context
Manage service delivery resources - Processes
Deliver Services - Processes
Develop Vision and Strategy
Define the business concept and long term vision
Assess the external environment
Assess the external environment - Context
Assess the internal environment
Assess the internal environment - Context
Conduct organization restructuring opportunities
Conduct organization restructuring opportunities - Context
Survey market and determine customer needs and wants
Survey market and determine customer needs and wants - Context
Establish strategic vision
Establish strategic vision - Context
Define the business concept and long term vision - Processes
Develop business strategy
Develop customer experience strategy
Develop customer experience strategy - Context
Develop overall mission statement
Develop overall mission statement - Context
Formulate business unit strategies
Formulate business unit strategies - Context
Create organizational design
Create organizational design - Context
Develop and set organizational goals
Develop and set organizational goals - Context
Define and evaluate strategic options to achieve the objectives
Define and evaluate strategic options to achieve the objectives - Context
Develop business strategy - Processes
Execute and measure strategic initiatives
Establish high level measures
Establish high level measures - Context
Select strategic initiatives
Select strategic initiatives - Context
Develop strategic initiatives
Develop strategic initiatives - Context
Evaluate strategic initiatives
Evaluate strategic initiatives - Context
Execute and measure strategic initiatives - Processes
Develop Vision and Strategy - Processes
Develop and Manage Business Capabilities
Manage business processes
Improve processes
Improve processes - Context
Define and manage process frameworks
Define and manage process frameworks - Context
Establish and maintain process management governance
Establish and maintain process management governance - Context
Manage process performance
Manage process performance - Context
Define processes
Define processes - Context
Manage business processes - Processes
Manage change
Design the change
Design the change - Context
Sustain improvement
Sustain improvement - Context
Plan for change
Plan for change - Context
Implement change
Implement change - Context
Manage change - Processes
Manage enterprise quality
Establish quality requirements
Establish quality requirements - Context
Manage non conformance
Manage non conformance - Context
Implement and maintain the enterprise quality management system EQMS
Implement and maintain the enterprise quality management system EQMS - Context
Evaluate performance to requirements
Evaluate performance to requirements - Context
Manage enterprise quality - Processes
Manage environmental health and safety EHS
Develop and execute functional EHS program
Develop and execute functional EHS program - Context
Monitor and manage functional EHS management program
Monitor and manage functional EHS management program - Context
Determine environmental health and safety impacts
Determine environmental health and safety impacts - Context
Train and educate functional employees
Train and educate functional employees - Context
Manage environmental health and safety EHS - Processes
Manage portfolio program and project
Manage portfolio
Manage portfolio - Context
Manage projects
Manage projects - Context
Manage programs
Manage programs - Context
Manage portfolio program and project - Processes
Measure and benchmark
Create and manage organizational performance strategy
Create and manage organizational performance strategy - Context
Evaluate process performance
Evaluate process performance - Context
Benchmark performance
Benchmark performance - Context
Measure and benchmark - Processes
Develop and manage enterprise wide knowledge management KM capability
Assess KM capabilities
Assess KM capabilities - Context
Develop KM strategy
Develop KM strategy - Context
Develop and manage enterprise wide knowledge management KM capability - Processes
Develop and Manage Business Capabilities - Processes
Develop and Manage Human Capital
Develop and manage human resources planning policies and strategies
Monitor and update strategy plans and policies
Monitor and update strategy plans and policies - Context
Develop human resources strategy
Develop human resources strategy - Context
Develop and implement workforce strategy and policies
Develop and implement workforce strategy and policies - Context
Develop and manage human resources planning policies and strategies - Processes
Recruit source and select employees
Recruit Source candidates
Recruit Source candidates - Context
Manage applicant information
Manage applicant information - Context
Screen and select candidates
Screen and select candidates - Context
Manage new hire re hire
Manage new hire re hire - Context
Manage employee requisitions
Manage employee requisitions - Context
Recruit source and select employees - Processes
Redeploy and retire employees
Manage workforce scheduling
Manage workforce scheduling - Context
Relocate employees and manage assignments
Relocate employees and manage assignments - Context
Redeploy and retire employees - Processes
Reward and retain employees
Manage employee assistance and retention
Manage employee assistance and retention - Context
Develop and manage reward recognition and motivation programs
Develop and manage reward recognition and motivation programs - Context
Manage and administer benefits
Manage and administer benefits - Context
Reward and retain employees - Processes
Develop and counsel employees
Manage employee performance
Manage employee performance - Context
Develop and train employees
Develop and train employees - Context
Manage employee orientation and deployment
Manage employee orientation and deployment - Context
Manage employee development
Manage employee development - Context
Develop and counsel employees - Processes
Develop and Manage Human Capital - Processes
Develop and Manage Products and Services
Develop products and services
Prepare for production service delivery
Prepare for production service delivery - Context
Test market for new or revised products and services
Test market for new or revised products and services - Context
Design and prototype products and services
Design and prototype products and services - Context
Develop products and services - Processes
Generate and define new product service ideas
Generate new product/service concepts
Generate new product/service concepts - Context
Define product service development requirements
Define product service development requirements - Context
Perform discovery research
Perform discovery research - Context
Generate and define new product service ideas - Processes
Govern and manage product service development program
Manage patents, copyrights, and regulatory requirements
Manage patents, copyrights, and regulatory requirements - Context
Manage product and service master data
Manage product and service master data - Context
Manage product and service portfolio
Manage product and service portfolio - Context
Manage product and service life cycle
Manage product and service life cycle - Context
Govern and manage product service development program - Processes
Develop and Manage Products and Services - Processes
Manage Customer Service
Develop customer care customer service strategy
Define warranty offering
Define warranty offering - Context
Develop customer care customer service strategy - Processes
Evaluate customer service operations and customer satisfaction
Evaluate and manage warranty performance
Evaluate and manage warranty performance - Context
Measure customer satisfaction with products and services
Measure customer satisfaction with products and services - Context
Measure customer satisfaction with customer problems requests and inquiries handling
Measure customer satisfaction with customer problems requests and inquiries handling - Context
Measure customer satisfaction with customer complaint handling and resolution
Measure customer satisfaction with customer complaint handling and resolution - Context
Evaluate customer service operations and customer satisfaction - Processes
Plan and manage customer service contacts
Manage customer complaints
Manage customer complaints - Context
Plan and manage customer service work force
Plan and manage customer service work force - Context
Manage customer service problems requests and inquiries
Manage customer service problems requests and inquiries - Context
Process returns
Process returns - Context
Plan and manage customer service contacts - Processes
Service products after sales
Salvage or repair returned products
Salvage or repair returned products - Context
Service products
Service products - Context
Manage supplier recovery
Manage supplier recovery - Context
Process warranty claims
Process warranty claims - Context
Service products after sales - Processes
Manage Customer Service - Processes
Manage Enterprise Risk Compliance Remediation and Resiliency
Manage compliance
Manage regulatory compliance
Manage regulatory compliance - Context
Establish compliance framework and policies
Establish compliance framework and policies - Context
Manage compliance - Processes
Manage enterprise risk
Establish the enterprise risk framework and policies
Establish the enterprise risk framework and policies - Context
Oversee and coordinate enterprise risk management activities
Oversee and coordinate enterprise risk management activities - Context
Manage business unit and function risk
Manage business unit and function risk - Context
Manage enterprise risk - Processes
Manage government and industry relationships
Manage government relations
Manage government relations - Context
Manage relations with quasi government bodies
Manage relations with quasi government bodies - Context
Manage relations with trade or industry groups
Manage relations with trade or industry groups - Context
Manage government and industry relationships - Processes
Manage legal and ethical issues
Manage outside counsel
Manage outside counsel - Context
Protect intellectual property
Protect intellectual property - Context
Ensure compliance
Ensure compliance - Context
Manage legal and ethical issues - Processes
Manage Enterprise Risk Compliance Remediation and Resiliency - Processes
Manage Financial Resources
Manage fixed asset project accounting
Perform capital project accounting
Perform capital project accounting - Context
Perform capital planning and project approval
Perform capital planning and project approval - Context
Manage fixed asset project accounting - Processes
Manage internal controls
Establish internal controls policies and procedures
Establish internal controls policies and procedures - Context
Report on internal controls compliance
Report on internal controls compliance - Context
Operate controls and monitor compliance with internal controls policies and procedures
Operate controls and monitor compliance with internal controls policies and procedures - Context
Manage internal controls - Processes
Manage taxes
Develop tax strategy and plan
Develop tax strategy and plan - Context
Process taxes
Process taxes - Context
Manage taxes - Processes
Manage treasury operations
Manage in house bank accounts
Manage in house bank accounts - Context
Manage cash
Manage cash - Context
Manage debt and investment
Manage debt and investment - Context
Manage treasury policies and procedures
Manage treasury policies and procedures - Context
Monitor and execute risk and hedging transactions
Monitor and execute risk and hedging transactions - Context
Manage treasury operations - Processes
Perform general accounting and reporting
Perform financial reporting
Perform financial reporting - Context
Perform fixed asset accounting
Perform fixed asset accounting - Context
Manage policies and procedures
Manage policies and procedures - Context
Perform general accounting
Perform general accounting - Context
Perform general accounting and reporting - Processes
Perform planning and management accounting
Perform cost management
Perform cost management - Context
Perform cost accounting and control
Perform cost accounting and control - Context
Evaluate and manage financial performance
Evaluate and manage financial performance - Context
Perform planning budgeting forecasting
Perform planning budgeting forecasting - Context
Perform planning and management accounting - Processes
Perform revenue accounting
Invoice customer
Invoice customer - Context
Manage and process adjustments deductions
Manage and process adjustments deductions - Context
Process accounts receivable AR
Process accounts receivable AR - Context
Manage and process collections
Manage and process collections - Context
Process customer credit
Process customer credit - Context
Perform revenue accounting - Processes
Process accounts payable and expense reimbursements
Process expense reimbursements
Process expense reimbursements - Context
Process accounts payable AP
Process accounts payable AP - Context
Process accounts payable and expense reimbursements - Processes
Process payroll
Process payroll taxes
Process payroll taxes - Context
Manage pay
Manage pay - Context
Report time
Report time - Context
Process payroll - Processes
Manage Financial Resources - Processes
Manage Information Technology
Deliver and support information technology services
Manage IT infrastructure operations
Manage IT infrastructure operations - Context
Support IT services and solutions
Support IT services and solutions - Context
Manage IT infrastructure resources
Manage IT infrastructure resources - Context
Develop IT services and solution delivery strategy
Develop IT services and solution delivery strategy - Context
Develop IT support strategy
Develop IT support strategy - Context
Deliver and support information technology services - Processes
Manage enterprise information
Manage information resources
Manage information resources - Context
Develop information and content management strategies
Develop information and content management strategies - Context
Perform enterprise data and content management
Perform enterprise data and content management - Context
Define the enterprise information architecture
Define the enterprise information architecture - Context
Manage enterprise information - Processes
Manage the business of information technology
Evaluate and communicate IT business value and performance
Evaluate and communicate IT business value and performance - Context
Manage the IT portfolio
Manage the IT portfolio - Context
Develop the enterprise IT strategy
Develop the enterprise IT strategy - Context
Define the enterprise architecture
Define the enterprise architecture - Context
Perform IT research and innovation
Perform IT research and innovation - Context
Manage the business of information technology - Processes
Deploy information technology solutions
Plan and implement changes
Plan and implement changes - Context
Plan and manage releases
Plan and manage releases - Context
Develop the IT deployment strategy
Develop the IT deployment strategy - Context
Deploy information technology solutions - Processes
Develop and maintain information technology solutions
Maintain IT services and solutions
Maintain IT services and solutions - Context
Perform IT services and solutions life cycle planning
Perform IT services and solutions life cycle planning - Context
Create IT services and solutions
Create IT services and solutions - Context
Develop the IT development strategy
Develop the IT development strategy - Context
Develop and maintain IT services and solutions architecture
Develop and maintain IT services and solutions architecture - Context
Develop and maintain information technology solutions - Processes
Develop and manage IT customer relationships
Perform demand side management DSM for IT services
Perform demand side management DSM for IT services - Context
Market IT services and solutions
Market IT services and solutions - Context
Develop and manage IT service levels
Develop and manage IT service levels - Context
Develop IT services and solutions strategy
Develop IT services and solutions strategy - Context
Manage IT customer satisfaction
Manage IT customer satisfaction - Context
Develop and manage IT customer relationships - Processes
Manage Information Technology - Processes
Market and Sell Products and Services
Develop and manage marketing plans
Track customer management measures
Track customer management measures - Context
Analyze and respond to customer insight
Analyze and respond to customer insight - Context
Develop and manage packaging strategy
Develop and manage packaging strategy - Context
Manage product marketing content
Manage product marketing content - Context
Develop and manage pricing
Develop and manage pricing - Context
Develop and manage promotional activities
Develop and manage promotional activities - Context
Establish marketing budgets
Establish marketing budgets - Context
Develop and manage marketing plans - Processes
Develop and manage sales plans
Manage sales partners and alliances
Manage sales partners and alliances - Context
Manage sales orders
Manage sales orders - Context
Manage leads opportunities
Manage leads opportunities - Context
Develop and manage sales proposals bids and quotes
Develop and manage sales proposals bids and quotes - Context
Manage customers and accounts
Manage customers and accounts - Context
Develop and manage sales plans - Processes
Develop marketing strategy
Design and manage customer loyalty program
Design and manage customer loyalty program - Context
Define and manage channel strategy
Define and manage channel strategy - Context
Define pricing strategy
Define pricing strategy - Context
Analyze and manage channel performance
Analyze and manage channel performance - Context
Develop marketing communication strategy
Develop marketing communication strategy - Context
Define offering and customer value proposition
Define offering and customer value proposition - Context
Develop marketing strategy - Processes
Develop sales strategy
Develop sales forecast
Develop sales forecast - Context
Develop sales partner alliance relationships
Develop sales partner alliance relationships - Context
Establish overall sales budgets
Establish overall sales budgets - Context
Develop sales strategy - Processes
Understand markets customers and capabilities
Perform customer and market intelligence analysis
Perform customer and market intelligence analysis - Context
Evaluate and prioritize market opportunities
Evaluate and prioritize market opportunities - Context
Understand markets customers and capabilities - Processes
Market and Sell Products and Services - Processes
Maintenance Work Orders Manage asset maintenance Perform asset maintenance
Asset Condition Feedback Perform asset maintenance Plan asset maintenance
Approved Maintenance Schedule Plan asset maintenance Manage asset maintenance
Workspace Handover Pack Provide workspace and facilities Manage facilities operations
Facility Plans Plan facility Provide workspace and facilities
Property Strategy Develop property strategy and long term vision Plan facility
Facility Operations Report Manage facilities operations Manage asset maintenance
Capital Program Plan Manage capital program for productive assets Design and plan asset construction
Capital Project Cost Ledger Manage capital program for productive assets Perform capital project accounting
Construction Progress Report Schedule and perform construction work Manage asset construction
Construction Completion Report Manage asset construction Manage capital program for productive assets
Asset Handover Package Manage asset construction Plan asset maintenance
Construction Design Package Design and plan asset construction Schedule and perform construction work
Logistics Policy Provide logistics governance Plan and manage inbound material flow
Delivered Product Operate outbound transportation Service products
Inbound Material Schedule Plan and manage inbound material flow Operate warehousing
Outbound Shipment Operate warehousing Operate outbound transportation
Demand Forecast Manage demand for products and services Create materials plan
Distribution Requirements Plan Plan distribution requirements Establish distribution planning constraints
Distribution Requirements Plan Plan distribution requirements Operate outbound transportation
Material Requirements Plan Create materials plan Create master production schedule
Distribution Constraint Set Establish distribution planning constraints Review distribution planning policies
Master Production Schedule Create master production schedule Plan distribution requirements
Master Production Schedule Create master production schedule Schedule production
Operations Strategy Develop production and materials strategies Manage demand for products and services
Operations Strategy Develop production and materials strategies Formulate business unit strategies
Operations Strategy Develop production and materials strategies Design and prototype products and services
Distribution Policy Review distribution planning policies Develop quality standards and procedures
Purchase Order Order materials and services Manage suppliers
Purchase Order Order materials and services Process accounts payable AP
Sourcing Strategy Develop sourcing strategies Select suppliers and develop maintain contracts
Supplier Contract Select suppliers and develop maintain contracts Order materials and services
Production Lot Record Maintain production records and manage lot traceability Operate outbound transportation
Production Lot Record Maintain production records and manage lot traceability Evaluate performance to requirements
Production Batch Produce product Perform quality testing
Production Schedule Schedule production Produce product
Quality Test Result Perform quality testing Maintain production records and manage lot traceability
Quality Test Result Perform quality testing Evaluate performance to requirements
Service Delivery Governance Framework Establish service delivery governance Develop service delivery strategies
Compliance Obligations Register Establish service delivery governance Manage regulatory compliance
Service Delivery Strategic Plan Develop service delivery strategies Manage service delivery resource demand
Service Initiation Plan Initiate service delivery Execute service delivery
Service Execution Record Execute service delivery Complete service delivery
Resource Utilization Report Complete service delivery Manage service delivery resource demand
Customer Interaction Record Complete service delivery Measure customer satisfaction with customer problems requests and inquiries handling
Resource Provisioning Confirmation Enable service delivery resources Initiate service delivery
IT Support Resource Assignment Enable service delivery resources Support IT services and solutions
Resource Allocation Plan Create resource plan Enable service delivery resources
Resource Demand Forecast Manage service delivery resource demand Create resource plan
External Environment Assessment Assess the external environment Survey market and determine customer needs and wants
External Environment Assessment Assess the external environment Assess the internal environment
Internal Capability Assessment Assess the internal environment Establish strategic vision
Customer Needs Assessment Survey market and determine customer needs and wants Establish strategic vision
Strategic Vision Statement Establish strategic vision Conduct organization restructuring opportunities
Customer Experience Strategy Develop customer experience strategy Create organizational design
Mission Statement Develop overall mission statement Define and evaluate strategic options to achieve the objectives
Business Unit Strategies Formulate business unit strategies Develop customer experience strategy
Organizational Design Blueprint Create organizational design Conduct organization restructuring opportunities
Organizational Goals Develop and set organizational goals Formulate business unit strategies
Organizational Goals Develop and set organizational goals Perform planning budgeting forecasting
Evaluated Strategic Options Define and evaluate strategic options to achieve the objectives Develop and set organizational goals
High-Level Measures Establish high level measures Benchmark performance
Approved Strategic Initiatives Select strategic initiatives Establish high level measures
Strategic Initiative Proposals Develop strategic initiatives Evaluate strategic initiatives
Strategic Initiative Proposals Develop strategic initiatives Manage programs
Evaluated Strategic Initiatives Evaluate strategic initiatives Select strategic initiatives
Evaluated Strategic Initiatives Evaluate strategic initiatives Manage programs
Revised Process Design Improve processes Define processes
IT Solution Request Improve processes Create IT services and solutions
Process Framework Standard Define and manage process frameworks Define processes
Process Governance Policy Establish and maintain process management governance Define and manage process frameworks
Process Performance Report Manage process performance Improve processes
Customer Handling Performance Report Manage process performance Measure customer satisfaction with customer problems requests and inquiries handling
Process Definition Define processes Manage process performance
Change Solution Design Design the change Implement change
Change Management Plan Plan for change Design the change
Change Adoption Report Implement change Sustain improvement
Training Requirements Implement change Develop and train employees
Quality Requirement Specification Establish quality requirements Evaluate performance to requirements
Corrective Action Plan Manage non conformance Implement and maintain the enterprise quality management system EQMS
Quality Evaluation Report Evaluate performance to requirements Manage non conformance
EHS Program Plan Develop and execute functional EHS program Train and educate functional employees
EHS Impact Assessment Determine environmental health and safety impacts Develop and execute functional EHS program
Training Completion Record Train and educate functional employees Monitor and manage functional EHS management program
Portfolio Priority List Manage portfolio Manage programs
Portfolio Strategic Guidance Manage portfolio Formulate business unit strategies
Project Charter Manage programs Manage projects
Performance Measurement Framework Create and manage organizational performance strategy Benchmark performance
Process Evaluation Report Evaluate process performance Create and manage organizational performance strategy
Benchmark Report Benchmark performance Evaluate process performance
KM Strategy Develop KM strategy Assess KM capabilities
Human Resources Strategic Plan Develop human resources strategy Develop and implement workforce strategy and policies
Human Resources Strategic Plan Develop human resources strategy Formulate business unit strategies
Workforce Strategy and Policies Develop and implement workforce strategy and policies Monitor and update strategy plans and policies
Candidate Applications Recruit Source candidates Screen and select candidates
Applicant Record Manage applicant information Screen and select candidates
Selected Candidate Screen and select candidates Manage new hire re hire
New Hire Payroll Record Manage new hire re hire Process payroll taxes
Approved Employee Requisition Manage employee requisitions Recruit Source candidates
Workforce Schedule Manage workforce scheduling Relocate employees and manage assignments
Recognition Awards Develop and manage reward recognition and motivation programs Manage employee assistance and retention
Benefits Coverage Statement Manage and administer benefits Manage employee assistance and retention
Performance Appraisal Manage employee performance Manage employee development
Performance Gap Analysis Manage employee performance Plan for change
Employee Deployment Record Manage employee orientation and deployment Manage employee performance
IT Provisioning Request Manage employee orientation and deployment Support IT services and solutions
Development Plans Manage employee development Develop and train employees
Production Readiness Approval Prepare for production service delivery Manage product and service life cycle
Production Work Order Prepare for production service delivery Schedule production
Market Test Results Test market for new or revised products and services Prepare for production service delivery
Validated Prototype Design and prototype products and services Test market for new or revised products and services
Product Concept Generate new product/service concepts Define product service development requirements
Development Requirements Define product service development requirements Design and prototype products and services
Research Findings Perform discovery research Generate new product/service concepts
Product Compliance Record Manage patents, copyrights, and regulatory requirements Manage product and service master data
Product Master Record Manage product and service master data Manage product and service portfolio
Product Lifecycle Directive Manage product and service portfolio Manage product and service life cycle
Product Portfolio Report Manage product and service portfolio Manage portfolio
Lifecycle Compliance Requirements Manage product and service life cycle Manage patents, copyrights, and regulatory requirements
Warranty Terms and Conditions Define warranty offering Evaluate and manage warranty performance
Warranty Terms and Conditions Define warranty offering Develop and manage sales proposals bids and quotes
Warranty Performance Report Evaluate and manage warranty performance Define warranty offering
Problem Handling Satisfaction Scorecard Measure customer satisfaction with customer problems requests and inquiries handling Plan and manage customer service work force
Complaint Resolution Satisfaction Report Measure customer satisfaction with customer complaint handling and resolution Manage customer complaints
Complaint Resolution Record Manage customer complaints Measure customer satisfaction with customer complaint handling and resolution
Service Request Manage customer complaints Execute service delivery
Staffing Plan Plan and manage customer service work force Manage customer service problems requests and inquiries
Inquiry Resolution Record Manage customer service problems requests and inquiries Measure customer satisfaction with customer problems requests and inquiries handling
Service Request Manage customer service problems requests and inquiries Execute service delivery
Returned Product Process returns Salvage or repair returned products
Return Disposition Record Salvage or repair returned products Process warranty claims
Service Completion Report Service products Measure customer satisfaction with products and services
Supplier Recovery Report Manage supplier recovery Evaluate and manage warranty performance
Validated Warranty Claim Process warranty claims Manage supplier recovery
Warranty Replacement Order Process warranty claims Produce product
Regulatory Compliance Finding Manage regulatory compliance Ensure compliance
Tax Compliance Requirement Manage regulatory compliance Process taxes
Compliance Policy Framework Establish compliance framework and policies Manage regulatory compliance
Compliance Policy Directive Establish compliance framework and policies Ensure compliance
Compliance Governance Requirements Establish compliance framework and policies Establish service delivery governance
Enterprise Risk Policy Framework Establish the enterprise risk framework and policies Oversee and coordinate enterprise risk management activities
Risk Management Standards Oversee and coordinate enterprise risk management activities Manage business unit and function risk
Enterprise Risk Profile Oversee and coordinate enterprise risk management activities Establish compliance framework and policies
Business Unit Risk Assessment Manage business unit and function risk Oversee and coordinate enterprise risk management activities
Internal Control Risk Assessment Manage business unit and function risk Operate controls and monitor compliance with internal controls policies and procedures
Property Risk Assessment Manage business unit and function risk Develop property strategy and long term vision
Government Engagement Brief Manage government relations Manage relations with quasi government bodies
Quasi-Government Position Brief Manage relations with quasi government bodies Manage relations with trade or industry groups
Intellectual Property Legal Opinion Manage outside counsel Protect intellectual property
Compliance Issue Referral Ensure compliance Manage outside counsel
Capitalized Asset Record Perform capital project accounting Perform fixed asset accounting
Capital Project Budget Perform capital planning and project approval Perform capital project accounting
Capital Project Authorization Perform capital planning and project approval Manage asset construction
Internal Control Framework Establish internal controls policies and procedures Operate controls and monitor compliance with internal controls policies and procedures
Internal Controls Compliance Report Report on internal controls compliance Manage regulatory compliance
Control Compliance Findings Operate controls and monitor compliance with internal controls policies and procedures Report on internal controls compliance
Tax Strategy Develop tax strategy and plan Process taxes
Reconciled Cash Position Manage in house bank accounts Manage debt and investment
Cash Flow Forecast Manage cash Manage in house bank accounts
Portfolio Position Report Manage debt and investment Monitor and execute risk and hedging transactions
Treasury Operating Guidelines Manage treasury policies and procedures Manage cash
Fixed Asset Schedule Perform fixed asset accounting Perform financial reporting
Accounting Policies Manage policies and procedures Perform general accounting
General Ledger Trial Balance Perform general accounting Perform financial reporting
Cost Performance Report Perform cost management Evaluate and manage financial performance
Cost Analysis Report Perform cost accounting and control Perform cost management
Financial Performance Assessment Evaluate and manage financial performance Formulate business unit strategies
Financial Benchmarking Report Evaluate and manage financial performance Evaluate performance to requirements
Cost Budget Perform planning budgeting forecasting Perform cost accounting and control
Customer Invoice Invoice customer Process accounts receivable AR
Accounts Receivable Aging Process accounts receivable AR Manage and process collections
Collection Adjustment Manage and process collections Manage and process adjustments deductions
Credit Decision Process customer credit Invoice customer
Payment Voucher Process accounts payable AP Process expense reimbursements
Payroll Register Manage pay Process payroll taxes
Compensation Summary Manage pay Develop and manage reward recognition and motivation programs
Time Record Report time Manage pay
Infrastructure Incident Record Manage IT infrastructure operations Support IT services and solutions
Infrastructure Performance Report Manage IT infrastructure operations Plan and implement changes
Support Issue Analysis Support IT services and solutions Manage IT infrastructure resources
Service Delivery Request Support IT services and solutions Execute service delivery
Infrastructure Resource Allocation Plan Manage IT infrastructure resources Manage IT infrastructure operations
IT Service Delivery Strategy Develop IT services and solution delivery strategy Develop IT support strategy
IT Service Delivery Strategy Develop IT services and solution delivery strategy Develop and manage IT service levels
IT Service Delivery Strategy Develop IT services and solution delivery strategy Initiate service delivery
IT Support Strategy Develop IT support strategy Manage IT infrastructure resources
Information Resource Inventory Manage information resources Perform enterprise data and content management
Information Management Strategy Develop information and content management strategies Define the enterprise information architecture
Data Quality Assessment Perform enterprise data and content management Manage information resources
Enterprise Information Architecture Define the enterprise information architecture Manage information resources
IT Performance Evaluation Evaluate and communicate IT business value and performance Manage the IT portfolio
IT Business Value Report Evaluate and communicate IT business value and performance Develop IT services and solutions strategy
IT Financial Forecast Evaluate and communicate IT business value and performance Perform planning budgeting forecasting
IT Portfolio Scorecard Manage the IT portfolio Evaluate and communicate IT business value and performance
Enterprise IT Strategy Develop the enterprise IT strategy Define the enterprise architecture
Enterprise IT Strategy Develop the enterprise IT strategy Develop IT services and solution delivery strategy
Enterprise IT Strategy Develop the enterprise IT strategy Develop the IT development strategy
Enterprise Architecture Framework Define the enterprise architecture Manage the IT portfolio
IT Innovation Proposal Perform IT research and innovation Develop the enterprise IT strategy
Change Implementation Plan Plan and implement changes Plan and manage releases
Release Performance Report Plan and manage releases Develop the IT deployment strategy
Release Plan Plan and manage releases Create IT services and solutions
IT Deployment Strategy Develop the IT deployment strategy Plan and implement changes
Maintenance Record Maintain IT services and solutions Develop and maintain IT services and solutions architecture
Service Lifecycle Plan Perform IT services and solutions life cycle planning Develop and maintain IT services and solutions architecture
IT Service Release Create IT services and solutions Maintain IT services and solutions
Solution Design Package Create IT services and solutions Design and plan asset construction
IT Development Strategy Develop the IT development strategy Perform IT services and solutions life cycle planning
Solution Architecture Develop and maintain IT services and solutions architecture Create IT services and solutions
IT Demand Forecast Perform demand side management DSM for IT services Manage IT customer satisfaction
Marketing Campaign Performance Market IT services and solutions Develop IT services and solutions strategy
Service Level Agreement Develop and manage IT service levels Perform demand side management DSM for IT services
IT Service Strategy Develop IT services and solutions strategy Develop and manage IT service levels
Customer Satisfaction Report Manage IT customer satisfaction Market IT services and solutions
Customer Insight Brief Analyze and respond to customer insight Manage customers and accounts
Customer Insight Brief Analyze and respond to customer insight Generate new product/service concepts
Marketing Content Manage product marketing content Develop and manage promotional activities
Pricing Guidelines Develop and manage pricing Manage leads opportunities
Target Price Develop and manage pricing Define product service development requirements
Campaign Performance Report Develop and manage promotional activities Track customer management measures
Customer Feedback Summary Develop and manage promotional activities Design and prototype products and services
Marketing Budget Establish marketing budgets Develop and manage promotional activities
Partner Lead Referral Manage sales partners and alliances Manage leads opportunities
Sales Order Manage sales orders Manage customer service problems requests and inquiries
Qualified Lead Manage leads opportunities Develop and manage sales proposals bids and quotes
Sales Proposal Develop and manage sales proposals bids and quotes Manage sales orders
Customer Account Record Manage customers and accounts Manage sales orders
Loyalty Program Report Design and manage customer loyalty program Track customer management measures
Channel Strategy Plan Define and manage channel strategy Manage sales partners and alliances
Pricing Strategy Define pricing strategy Develop and manage pricing
Channel Performance Report Analyze and manage channel performance Define and manage channel strategy
Marketing Communication Strategy Develop marketing communication strategy Develop and manage promotional activities
Value Proposition Statement Define offering and customer value proposition Develop marketing communication strategy
Sales Forecast Develop sales forecast Establish overall sales budgets
Alliance Relationship Plan Develop sales partner alliance relationships Manage sales partners and alliances
Sales Budget Allocation Establish overall sales budgets Manage leads opportunities
Market Intelligence Report Perform customer and market intelligence analysis Evaluate and prioritize market opportunities
Market Opportunity Evaluate and prioritize market opportunities Define offering and customer value proposition